Jeff,
I’m sure much of the customer communication that reaches you personally has more to do with problems than praise. In my case, I wanted to take the time to tell you how impressed I have been with the attitude of your employees and the quality of their work on our job.
“Jeff – Thanks, Great doing Business with you. Great Work I will highly recommend you”
“Both garage and patio turned out very well. Good company, good products, good people. Installers were careful and always accommodating. I would recommend Concrete Design Solutions without reservation.”
"Hi Jeff, I wanted to tell you that the crew that came to do the work was really great! Richard and Zack were very professional and patient with me. They answered all my questions and worked very hard to give us exactly what wanted. Thank you."
"Richard, you did a great job! Didn't get to see color until today. Didn't get home until 9:30 last night. I am very pleased. Thanks for help."
“The job is absolutely gorgeous! They did a great job!! It definitely exceeded my expectations.”
“I am VERY pleased…! What a transformation, your guys did an excellent job. They are finishing up today, I think that Jason is great. He seems to take heart that the job is pleasing to the customer. Well this customer is very happy!"
"Jeff, just wanted to tell you how refreshing it was the way you handled everything today. You have renewed my faith in home improvement business owners. I may have to join Angie's List so I can get the word out on what a class act you and your company are.
Thanks again."
"Hi Jeff,
Wanted you, Richard, Matt and Ryan to know how much I love my floor. The job was done in such an easy, professional manner and it looks beautiful. Have a wonderful Thanksgiving and know that being thankful for my new floors is topping my list.
See you soon."
“Mr. Smith, I just wanted to call and THANK YOU for the excellent job your crew did on our living room floor. WE ARE VERY PLEASED!!! Matt and Richard were very professional and were a pleasure to work with. The color came out perfect!
Thank you very much!"
“Jeff, I wanted to call and express my appreciation for your workers Jason and Ryon. They are very professional and a pleasure to work with. They did an outstanding job on my pool deck. I am very pleased! The whole experience in dealing with your company has been a pleasure and I will definitely recommend you and your company, in fact I have already."
“Workmanship was very professional. The workers were constantly busy and attentive to what they were doing. Finished product looks awesome. Thanks!”
"You're guys did a great job! The concrete looks great! It was a good experience and everybody was really nice. Thanks again!"
"Our garage floor looks great! We had a party this weekend and everyone that came was impressed!! I will be recommending you to many of my friends. Thank you for a job well done."
"In addition to concrete work, I've been dealing with carpenters, painters, and irrigation specialists. Concrete Design Solutions surpassed all other in quality, customer service and value - an excellent job completed timely and the result is beautiful! I am very pleased."
"Jeff, Randy and I want you to know how pleased we are with our carport and back steps. You and your crew did an awesome job! The men are such hard workers and so polite and the area looks fabulous! All of our friends that have seen it have been amazed at the transformation! Thanks so much--we love it!"
Sincerely,